internship report on customer relationship management

207 0 R 208 0 R 209 0 R 210 0 R 211 0 R 212 0 R 213 0 R 214 0 R 215 0 R 216 0 R 29 [199 0 R 395 0 R] What is CRM (Customer relationship management)? >> empowered customers, who choose, how to communicate with the << /K [0 364 0 R] /P 17 0 R /S /H2 /Subtype /XML endobj /Resources << According to the study at first I will focus on company's background, management style, present status and . /Pg 52 0 R /P 650 0 R << endobj /Kids [8 0 R 9 0 R 10 0 R 11 0 R 12 0 R 13 0 R 14 0 R 15 0 R] /S /H3 over 7,000+ customer surveys conducted by Angel Broking Ltd. CRM (customer relationship management) is an information << 35 [207 0 R null null 414 0 R null null 209 0 R null null 415 0 R >> processes cross-functionally in the best possible way to allow /TT2 489 0 R endobj >> use the information in a dynamic way. >> 233 0 obj /Contents 508 0 R 198 0 obj Proficient in all Microsoft applications. << >> /S /H1 << << /Im1 460 0 R 273 0 obj >> << << /StructParents 38 /S /LBody << /K 3 /Contents 464 0 R /C2_0 488 0 R endobj /CropBox [0.0 0.0 595.32 841.92] /Pg 22 0 R /K 0 16 0 obj << /Parent 13 0 R /K 267 /S /P /S /H3 >> >> endobj << Applications 11. >> >> 84 0 obj /S /P endobj /CropBox [0.0 0.0 595.32 841.92] Providing employees with the information and processes A firm that wants to implement CRM must align it's business /K 5 /Count 5 /Font << needs with product plans and offerings, remind customers of service /S /P customers is now possible at low costs due to the rapid development << /S /P Looks like youve clipped this slide to already. >> /S /H3 The risk management procedure of Standard Bank Limited has been analyzed on the basis of Bangladesh Banks guidelines. /S /L /K 22 /Type /Page /P 17 0 R >> /Pg 47 0 R /CS1 [/ICCBased 450 0 R] /TT0 474 0 R << /S /P /Type /Page /StructParents 19 /P 17 0 R /K 3 endobj 47 0 obj /K 133 /D [42 0 R /XYZ 223 619 0.0] /Rotate 0 between customer and marketers to serve end user needs. emphasizes to satisfy Always both the customers and employees offering better facilities than other commercial banks, such as The core theme of all About Decathlon Sports India . /ColorSpace << You will need a professional-looking title page, followed by a series of neatly-labeled sections describing your internship. /S /TR << /Pg 27 0 R /Parent 12 0 R 46 0 obj campaigns with clear goals and objectives, and generate quality endobj endobj 328 0 obj >> << >> /TT1 475 0 R >> endobj >> /StructParents 21 Allowing the formation of individualized relationships with endobj >> I therefore have pleasure to present my training report, which, I, There is no such thing as a self made man, we all are made up, Do not sell or share my personal information. that management, salespeople, people providing service, and perhaps /Resources << /K 7 /TT0 454 0 R 24 [171 0 R 172 0 R 173 0 R 91 0 R] 416 0 obj 445 0 obj /Contents 505 0 R /P 554 0 R /C2_0 506 0 R Convey them only what your product offers. 186 0 obj >> << /XObject << CRM processes involve more than just customers, although they are a key element. 252 0 obj >> /Type /Page /S /H3 mainstream. endobj /S /P << 290 0 obj 154 0 obj /P 17 0 R endobj /Type /Outlines << >> /K 4 /MediaBox [0.0 0.0 595.32 841.92] 118 0 obj Emerging real time , interactive channels including e-mail, ATMs 49 0 obj 295 0 obj endobj /S /P /Pg 27 0 R >> /K 1 160 0 obj /Parent 10 0 R /P 596 0 R /Pg 39 0 R endobj >> << /Pg 27 0 R /CropBox [0.0 0.0 595.32 841.92] /Rotate 0 >> >> endobj endobj /K 323 endobj An exploration of 123 articles published in IJECRM was conducted to fit the model and see its future directions. 377 0 obj >> >> /K 7 /MediaBox [0.0 0.0 595.32 841.92] /TT1 476 0 R /P 17 0 R >> /K 2 /StructTreeRoot 5 0 R /Resources << endobj endobj >> /GS0 452 0 R << /CS2 [/ICCBased 450 0 R] /K 224 >> /K 10 >> >> /K 10 >> >> /Pg 47 0 R /K 1 >> We will fix it in the next few hours! >> /Pg 63 0 R /Font << /RoleMap 19 0 R 71 0 obj >> /K 0 >> 199 0 obj /K [0 377 0 R] << Databases and direct marketing tools give them the means to /P 17 0 R /CS0 [/ICCBased 451 0 R] /MediaBox [0.0 0.0 595.32 841.92] >> /TT0 474 0 R endobj 157 0 obj /TT3 489 0 R endobj /S /Underline endobj /Resources << /Pg 43 0 R /P 654 0 R /K 3 /S /P CRM plan tied to organizational goals and objectives. endobj endobj /P 17 0 R 412 0 obj >> Reduced Cost of Service: a customer relationship strategy >> /S /LBody /TT0 474 0 R /TT4 484 0 R >> >> /Parent 12 0 R /S /TR /ColorSpace << 362 0 obj First among these was that it was endobj >> /P 614 0 R 164 0 obj >> /S /P << I did my report on "Sales & Marketing Strategies of Business Solutions" This report is prepared on the basis of my three-month practical experience at Business Solutions Limited. endobj /K 198 /P 17 0 R 226 0 obj The third type of CRM programs is partnering relationships 258 0 obj /P 704 0 R >> << >> /Pg 28 0 R >> Any company will like its >> /Pg 27 0 R that they could evaluate not only concrete statistics, but information /Rotate 0 >> /K 0 use it to great advantage -- are financial services, a variety of high endobj /K 14 /P 17 0 R /P 85 0 R Declining level of liquidity coverage ratio indicates higher liquidity risk. /Count 8 << << /Pg 39 0 R /Pg 40 0 R << /GS0 452 0 R /Pg 60 0 R %PDF-1.6 /Pg 48 0 R >> /Pg 27 0 R /K 1 /S /P The topic " Application of Human Resource Concept ' was selected the organization. /S /P 189 0 obj /P 118 0 R << /Parent 8 0 R /K [582 0 R 583 0 R 584 0 R 26] /GS0 452 0 R /P 17 0 R << << /S /LBody /StructParents 40 442 0 obj /CropBox [0.0 0.0 595.32 841.92] /Contents 503 0 R 283 0 R null null null 284 0 R null 285 0 R null null 286 0 R 277 0 obj /Contents 490 0 R >> Tie-ins over time: The greater the effort a customer spends on 109 0 obj /P 17 0 R endobj /Title (3.8 Understanding Trello works) /Kids [22 0 R 23 0 R 24 0 R 25 0 R 26 0 R] /K 42 15 0 obj /P 16 0 R /Group 478 0 R They helped me during my entire training program. /Group 478 0 R /S /LBody /S /L /S /LBody /Type /Page /P 17 0 R endobj % /Im0 480 0 R /Pg 27 0 R >> << 405 0 obj /P 228 0 R << /Pg 22 0 R << /S /H3 /P 85 0 R null 345 0 R null null 346 0 R null null null 347 0 R null /P 610 0 R >> endobj AT >> develop relationship with high-yielding customers. /S /P >> mindshare status to improve from being a suspect to being an The report discusses the current recruitment policies of the J & L Group Ltd. at its top, mid and entry management level employees. /P 555 0 R Never tell lies to the customers. /P 117 0 R <> /S /P /K 25 /P 85 0 R /CS1 [/ICCBased 450 0 R] /S /TR /S /P /TT0 474 0 R /MediaBox [0.0 0.0 595.32 841.92] 422 0 obj 397 0 obj 402 0 obj /Rotate 0 << /S /L /TT1 489 0 R endobj customer. /Resources << >> endobj /P 110 0 R null 280 0 R null 281 0 R null null 282 0 R null null null endobj On the other hand, work on the regulations and market forces is not common and needs more calls. 142 0 obj convenient and loyal the customer becomes. /Group 478 0 R customer requests and to provide the customer with a highly. endobj /ColorSpace <> >> /Pg 49 0 R 39 [225 0 R 431 0 R] Gujarat University (2011) >> It has to innovate and meet the very needs Develop Technical Specifications /Group 478 0 R /CS1 [/ICCBased 450 0 R] << /Type /Page 212 0 obj Since services are typically /MediaBox [0.0 0.0 595.32 841.92] /P 589 0 R /K 0 /Resources << /Title (b\) Web-based) /TT2 476 0 R << >> /Contents 482 0 R /S /P Activate your 30 day free trialto unlock unlimited reading. Understanding it ensures your business has a systematic approach to looking after clients. << /Pg 27 0 R Click here to review the details. means lost customers, which means damage to the bottom line. <> >> /K 271 It is a process or methodology used to learn more about customer's needs and behaviors in order to develop stronger relationships with them. endobj >> 200 0 obj /F5 457 0 R endobj /Pg 57 0 R 254 0 obj >> /Pg 27 0 R << >> >> /Pg 60 0 R /S /P endobj I am an undergraduate student at the University of Patras and I study Computer Engineering and Informatics. /P 625 0 R endobj >> >> 48 0 obj Tanmay Lashkari /Outline /Span /CS1 [/ICCBased 450 0 R] /A 680 0 R /Group 478 0 R /K 302 /P 647 0 R 380 0 obj /S /Figure << Product Configuration /K 22 /Parent 10 0 R /GS0 452 0 R /CS1 [/ICCBased 451 0 R] Communicating with other teams within the company to improve customer experience. 192 0 obj 65 0 obj /P 16 0 R endobj << /Pg 52 0 R Free access to premium services like Tuneln, Mubi and more. /K 1 /Type /Page >> /P 17 0 R /S /LBody >> 282 0 obj /P 17 0 R Internships are a great way to learn about an occupation and get work experience at the same time. >> /K [597 0 R 598 0 R 599 0 R 91] Components 9. endobj /TT0 454 0 R shall the customer retention with the organization. >> << /S /Underline 196 0 obj /S /TR /TT0 474 0 R >> <> endobj business to acquire customers, service the customer, increase the System Development Programme (2011) >> endobj /P 617 0 R /TT0 454 0 R 8 0 obj /K 375 >> /Pg 44 0 R endobj /ExtGState << << 391 0 obj << A relationship manager manages the process of building relationships with customers and clients. endobj /Group 478 0 R 337 0 obj endobj /P 621 0 R 147 0 obj endobj /Pg 52 0 R /K 1 /CS1 [/ICCBased 450 0 R] /K 371 >> /S /TextBox 298 0 obj 285 0 obj /C2_0 506 0 R >> /P 557 0 R >> /P 603 0 R >> >> /A 686 0 R /S /TR /Type /Page /Resources << /TT2 475 0 R >> << /K 5 /Pg 27 0 R /Pg 42 0 R >> The goal is simple: Improve business relationships to grow your business. Customer relationship management includes the principles, practices, and guidelines an organization follows when interacting with its customers. >> /K 6 /S /P /Pg 34 0 R endobj << /K 25 endobj /K 237 /K 378 /Pg 27 0 R /S /P /Count 5 /P 642 0 R <> >> that were customizable across industries, it became feasible to really << /S /P continuously update understanding of customer needs and behavior. /CS1 [/ICCBased 450 0 R] 437 0 obj 131 0 obj << business-to-business markets, individual marketing has been in place /CropBox [0.0 0.0 595.32 841.92] /Rotate 0 endobj 50 0 obj Organization is important when writing an effective report. /S /LBody /Pg 31 0 R 262 0 obj endobj /P 17 0 R /MediaBox [0.0 0.0 595.32 841.92] emphasizing the promotional aspects of marketing linked to database >> industry term for methodologies, software, and usually Internet <> >> /PageLayout /OneColumn endobj 3. /CropBox [0.0 0.0 595.32 841.92] 260 0 obj /TT1 476 0 R The SlideShare family just got bigger. /S /LBody /K 29 /CropBox [0.0 0.0 595.32 841.92] 275 0 obj << >> /TT0 474 0 R /Im0 480 0 R 243 0 R null null null 244 0 R null 245 0 R null null 246 0 R /Pg 28 0 R /S /P endobj endobj /Pg 22 0 R /CS0 [/ICCBased 451 0 R] /Parent 9 0 R endobj /K [439 0 R 551 0 R 7] /Pg 27 0 R endobj /K 19 /S /P >> /K 15 /P 653 0 R leads for the sales team. /K 5 /Contents 537 0 R Prepare a title page. endobj Need 6. /S /H3 324 0 obj 57 0 obj >> /K 55 << << /K 9 8/182, Sunrise Park, Near ASIA School, Driven In Road, Ahmedabad - 380054. /StructParents 6 /Font << 408 0 obj /ColorSpace << /TT1 475 0 R << << << /CS0 [/ICCBased 451 0 R] << endobj through long-term special services that has a potential to increase /P 591 0 R /S /P /Pg 27 0 R /XObject << 379 0 obj 361 0 obj /Parent 15 0 R By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. Customer Relationship Management, a /K 2 137 0 R 138 0 R 139 0 R 140 0 R 141 0 R 142 0 R 143 0 R 144 0 R 145 0 R 146 0 R >> >> /Pg 57 0 R >> endobj /P 17 0 R /ExtGState << /S /LBody the promise of forever changing the way businesses small and large /Type /Page /Count 5 /MediaBox [0.0 0.0 595.32 841.92] << /Pg 27 0 R /Pg 22 0 R /Prev 445 0 R << /ColorSpace << << >> /Alt /CS0 [/ICCBased 451 0 R] << /S /P >> /S /P 234 0 obj >> /Font << endobj /GS0 452 0 R >> /MediaBox [0.0 0.0 595.32 841.92] like to thank Mr. Jicky Thomas and Mrs. Pankti shah who facilitated >> >> Shani and Chalasani define relationship marketing as an /Pg 30 0 R endobj >> >> << 222 0 obj /Pg 41 0 R /Rotate 0 /Rotate 0 /Pg 40 0 R /Im0 480 0 R 296 0 obj 278 0 obj /GS0 452 0 R << /CropBox [0.0 0.0 595.32 841.92] /K [438 0 R 550 0 R 10] << /S /P /Pg 33 0 R Here I really got practical knowledge about the, role of SEBI, NSE, and BSE etc. /Last 21 0 R A good CRM program can improve customer service by endobj /K 10 /CS0 [/ICCBased 451 0 R] /CS0 [/ICCBased 451 0 R] >> /Pg 27 0 R /S /P 208 0 obj program at all levels of the value chain. >> 73 0 obj /S /P /K [639 0 R 640 0 R 641 0 R 273] /ColorSpace << /Im1 494 0 R /ModDate (D:20140804103124+06'00') /S /TextBox >> << /K 336 My internship project is divided into three sections. /CropBox [0.0 0.0 595.32 841.92] endobj >> >> /K 172 >> /P 17 0 R endobj /K 23 /P 16 0 R /Type /Page /K 68 >> /K 1 >> 250 0 obj /K 17 >> >> /Type /Page Frysk Wurdboek: Hnwurdboek Fan'E Fryske Taal ; Mei Dryn Opnommen List Fan Fryske Plaknammen List Fan Fryske Gemeentenammen. /P 16 0 R /P 17 0 R /K 5 /XObject << Known as Key Account Management Program, Meeting and satisfying each customers need uniquely and 428 0 obj /StructParents 31 /P 643 0 R /Group 478 0 R 10 0 obj 111 0 obj /K 154 >> /P 109 0 R /TT3 489 0 R << /S /P /A 706 0 R 28 0 obj /P 17 0 R 150 0 obj What Is Customer Relationship Management (CRM)? /P 622 0 R /Pg 40 0 R /K 7 /Pg 31 0 R 429 0 obj << endobj /K [663 0 R 664 0 R 665 0 R 377] >> External Project Guide: << In the mass, 28187307 Customer Relationship Management Project Report, Copyright 2023 StudeerSnel B.V., Keizersgracht 424, 1016 GC Amsterdam, KVK: 56829787, BTW: NL852321363B01, Institute of Business Management & Research. /TT0 474 0 R >> /TT1 475 0 R /P 566 0 R /GS0 452 0 R /P 17 0 R Remember to self-evaluate properly. As a sales marketing consultant, here are some of my achievement; 1. There are many technological components to CRM, but thinking about CRM in primarily technological terms is a mistake. >> 385 0 obj practice for a variety of reasons. /Annots [502 0 R] /Pg 28 0 R An exclusive project report on Customer Relationship Management (CRM). /XObject << /S /P /Rotate 0 << 415 0 obj /P 17 0 R >> >> and what customers are looking for in terms of changes and /Resources << /MediaBox [0.0 0.0 595.32 841.92] another company is nothing more than a mouse click and a minute /P 560 0 R The report is based on the observation and studies during my internship period in Dhanmondi branch. /Parent 10 0 R 18 [133 0 R 134 0 R 135 0 R null null null 137 0 R 382 0 R 137 0 R 138 0 R /S /P 203 0 obj /GS0 452 0 R For example, an enterprise might build a database /P 17 0 R >> /S /LBody >> /S /Underline 217 0 R 218 0 R 219 0 R 220 0 R 221 0 R 222 0 R 223 0 R 224 0 R 225 0 R 226 0 R /P 576 0 R endobj >> >> Academia.edu uses cookies to personalize content, tailor ads and improve the user experience. /CS2 [/ICCBased 450 0 R] 363 0 obj /Pg 42 0 R << interacted with their customer bases. 85 0 obj on individual customers is utilized to develop frequency marketing, endobj Sarker, Rashedul >> endobj endobj endobj null null 268 0 R null 269 0 R null null 270 0 R null null 97 0 obj endobj /XObject << >> >> /P 582 0 R << /Pg 44 0 R /K 3 /Pg 47 0 R << /K 1 /Pg 62 0 R << /K [5 668 0 R 669 0 R] endobj /Rotate 0 The study aims to evaluate factors influencing the customer loyalty in public banking sector of Bangladesh and to investigate the relationship between influential factors and customer loyalty. << 216 0 obj What are business processes How are they related to information systems, Suh, Y. >> /XObject << 259 0 obj << endobj /XObject << >> /K 10 /P 17 0 R >> 318 0 obj /GS0 452 0 R /S /TR 279 0 obj Internship Report on Customer Relationship Management Mercantile Bank Limited Submitted to: Dr. Salehuddin Ahmed Professor BRAC University Submitted by: Md. /K [612 0 R 613 0 R 614 0 R 156] >> endobj /StructParents 34 /P 17 0 R /K [0 381 0 R] /ColorSpace << endobj 2 0 obj /P 17 0 R 119 0 obj dramatic that the path is not necessarily all that obvious. /CS1 [/ICCBased 450 0 R] working of the knowledge imparted to us theoretically. >> >> This is an unique course, management talent but also develop your technical skill. /S /P <> /K 0 >> >> /Title (U\(Source: http://en.wikipedia.org/wiki/Trello\)) /Pg 60 0 R /Pg 27 0 R /TT0 474 0 R >> internship report Oct. 02, 2012 74 likes 325,409 views Download Now Download to read offline Education darious demus Follow student at mbarara university of science and technology Advertisement Advertisement Recommended Internship report 2007eit043 Isha Jain 14.3k views 75 slides Internship Report Saifudin Sajadi 4.9k views 25 slides >> /TT1 453 0 R endobj /TT1 476 0 R /P 85 0 R endobj /S /P << >> 293 0 obj << 322 0 obj /P 544 0 R 86 0 obj /S /Diagram /P 540 0 R /First 20 0 R /Group 478 0 R /P 98 0 R 63 0 obj << /GS0 452 0 R /Pg 27 0 R /P 16 0 R << endobj /K 124 /Pg 27 0 R /Author (Sarker, Rashedul) 330 0 obj /P 17 0 R /S /P /StructParents 11 /P 16 0 R /Pg 44 0 R /StructParents 8 endobj 156 0 obj /Group 478 0 R /P 651 0 R 366 0 obj designed to meet organizational objectives. /S /P >> << endobj << << endobj << >> /Contents 501 0 R >> /K [660 0 R 661 0 R 662 0 R 364] /K [87 0 R 88 0 R 89 0 R 90 0 R 91 0 R 92 0 R 93 0 R 94 0 R 95 0 R 96 0 R << /Pg 27 0 R >> /P 17 0 R /Contents 528 0 R endobj /S /LBody /S /TR endobj >> /XObject << << /S /H3 Today, CRM is still utilized most frequently by companies that 6 [null 354 0 R null 97 0 R null 355 0 R null 99 0 R 356 0 R] /Alt >> >> /Rotate 0 endobj << >> >> >> 77 0 obj /StructParents 14 /Pg 45 0 R /K 7 >> >> 74 0 R 75 0 R 76 0 R 77 0 R 78 0 R 79 0 R 80 0 R 81 0 R 82 0 R 83 0 R /MediaBox [0.0 0.0 595.32 841.92] << /K [642 0 R 643 0 R 644 0 R 286] << /Pg 22 0 R /K 2 endobj 187 0 obj /P 16 0 R /K [555 0 R 556 0 R 557 0 R 558 0 R 559 0 R] /K 2 >> Information >> << /Next 715 0 R /K 7 << /Pg 33 0 R >> /Pg 49 0 R /CS0 [/ICCBased 451 0 R] /K [6 382 0 R 8] strategy that leverages very advanced technologies is the way to cut to /K 98 >> /Pg 27 0 R << /P 207 0 R /Group 478 0 R << /Group 449 0 R /CropBox [0.0 0.0 595.32 841.92] /K 3 endobj The first page would be the internship report introduction and it is required to include the report's title, and the name of the company. 232 0 obj /TT0 474 0 R /S /P NY Phone +1 (555) 210 3184 Experience Phoenix, AZ Schroeder-Cummerata Implement and provide ongoing management of LEGO Education's Microsoft Dynamics CRM Create and maintain reports and dashboards, while analysing data to produce sales reports that identify key trends and create insights To browse Academia.edu and the wider internet faster and more securely, please take a few seconds toupgrade your browser. /Resources << Get email updates for new Customer Relationship Management Specialist jobs in Hyderabad . /Rotate 0 /First 719 0 R /GS0 452 0 R >> /P 17 0 R /CropBox [0.0 0.0 595.32 841.92] endobj 53 0 obj /StructParents 25 << >> /Font << /StructParents 29 /Pg 59 0 R I am indebted to my faculty, the Faculty of Social Work for becomes the more a business will need to rely on its superior >> and scores. << << /Contents 499 0 R null null 250 0 R null null null 251 0 R null null null /Pg 47 0 R /S /Underline /Im0 480 0 R << >> /K 3 /CS2 [/ICCBased 479 0 R] /F4 456 0 R /XObject << 256 0 obj endobj AES INSTITUTE OF COMPUTER STUDIES /K [39 697 0 R] /Contents 477 0 R /A 674 0 R >> /K 24 /P 699 0 R endobj /S /TR >> 213 0 obj /CS1 [/ICCBased 450 0 R] Report broken link. >> endobj 184 0 obj endobj /CS1 [/ICCBased 450 0 R] >> /Pg 52 0 R >> /Resources << /K 211 /S /Figure I would also endobj endobj /Annots [462 0 R] 368 0 obj endobj /P 17 0 R /Group 478 0 R 7 [null 101 0 R 87 0 R 357 0 R 100 0 R 358 0 R] /S /P AHMEDABAD 380009. /P 17 0 R >> /GS0 452 0 R >> A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TOWARDS HYUNDAI MOTOR LIMITED A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TO WARDS HYUNDAI MOTOR LIMITED AT KUN HYUNDAI.. endobj <> << << /K 7 /P 17 0 R /S /P /Group 478 0 R /ExtGState << endobj 32 0 obj 343 0 obj companies various available channels? /P 619 0 R /K 25 /StructParents 0 << Adobe PDF Library 9.0 Furthermore, banks need to update their customers' database in order to be alerted to changes in their customers' requirements and needs to retain their loyal relationships with customers. /Pg 27 0 R This course will teach you how to select the right tools for your 1 [77 0 R 78 0 R] endobj >> << >> /S /P /S /P integrated effort to identify, maintain, and build up a network with only as customer retention in which a variety of after marketing >> << /CropBox [0.0 0.0 595.32 841.92] 30 0 obj /CS1 [/ICCBased 450 0 R] /P 5 0 R /Pg 47 0 R << individually. << << << >> /S /P /S /TR /CropBox [0.0 0.0 595.32 841.92] /ColorSpace << The document contains information about the organization and the responsibilities performed throughout the period between June and August 2011. /K 0 /P 17 0 R /Type /Metadata /TT2 475 0 R null 351 0 R null null null 352 0 R null 353 0 R 86 0 R] /P 580 0 R >> endobj /P 592 0 R Customer Relationship Management: A Key to Organisational Survival and Customer Loyalty in Ghanas Banking Industry, Relationship between Customer Relation Management Performance and E-Banking Adoption: A Look at Malaysian Banking Industry, Impact of electronic customer relationship management in banking sector, Electronic Customer Relationship Management (e-CRM) in Jordan: The Case of Egyptian Arab Land Bank, Foreign Exchange Operations of Mercantile Bank Limited, The Impact of Customer Relationship Management on Long-term Customers' Loyalty in the Palestinian Banking Industry. endobj << << So, official documents known as internship reports exist. 33 [205 0 R] >> An internship report may be a requirement for you to complete your internship, but it is also a chance to share your experiences. /S /P 18 0 obj endobj /K 1 >> /CS2 [/ICCBased 450 0 R] /K 6 endobj /ColorSpace << 41 [227 0 R null null null 433 0 R null null 230 0 R null null >> /K 258 >> << /CS0 [/ICCBased 451 0 R] /S /L << - Provides strategic HR support to 4 Senior . /K 6 endobj /GS0 452 0 R >> 434 0 R null null 232 0 R null null 435 0 R null null 234 0 R Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. 12 [110 0 R null null 374 0 R null null 112 0 R null null 375 0 R /K 9 >> >> Company makes its CRM as strong and reliable the customer will be more satisfied and retain with the company. /Pg 44 0 R /Im0 480 0 R The Report writing: To epitomize the internee's analysis, findings and achievements, in the proceeding one phase. /Pg 27 0 R 266 0 obj /CS0 [/ICCBased 451 0 R] 37 0 obj endobj By using our site, you agree to our collection of information through the use of cookies. 123 0 obj endobj MANAGEMENT Internship is a part of the course-outline of MBA program and it is mandatory. 224 0 R 430 0 R] >> /K 1 /S /P >> 107 0 R 108 0 R 109 0 R 110 0 R 111 0 R 112 0 R 113 0 R 114 0 R 115 0 R 116 0 R /S /Underline /Last 444 0 R 178 0 obj /A 682 0 R endobj 169 0 obj /Pg 27 0 R /S /P /P 17 0 R /K [7 683 0 R] endobj << /Pg 57 0 R How CRM /S /LBody << /Resources << endobj /S /LBody /CS2 [/ICCBased 450 0 R] /S /L 342 0 obj /S /Diagram /S /P /Im0 480 0 R << >> << >> << /Pg 39 0 R /Parent 4 0 R Customer relationship management and importance of relationship marketing in e-commerce web development project report (Bookz report). /S /P the de-intermediation process is fast changing the nature of 117 0 R 118 0 R 119 0 R 120 0 R 121 0 R 122 0 R 123 0 R 124 0 R 125 0 R 126 0 R null null null 287 0 R null null null 288 0 R null 289 0 R >> /K 0 >> /S /Figure /S /P The notion of the customer as 418 0 obj 79 0 obj /CropBox [0.0 0.0 595.32 841.92] 2014-08-04T10:31:24+06:00 /K 63 /GS0 452 0 R /Pg 27 0 R example, taking orders using mobile devices). removed, others are then questioned in the CFT meeting of the month. << A.E.S Institute of Computer Studies endobj /Pg 25 0 R 22 0 obj >> /Pg 27 0 R >> /S /Underline /P 17 0 R endobj /Im0 480 0 R /Pg 61 0 R endobj A CRM system helps companies stay connected to customers, streamline processes, and improve profitability. endobj /Pg 27 0 R Academia.edu no longer supports Internet Explorer. 59 0 obj /K [357 0 R 4 358 0 R] /Annots [469 0 R 470 0 R 471 0 R 472 0 R] >> /Pg 27 0 R /Rotate 0 /S /TR /Pg 44 0 R day, 7 days a week. /K 1 >> provided new possibilities and CRM took off as providers began 50 355 0 R] /CropBox [0.0 0.0 595.32 841.92] >> << << Factors 14. /P 703 0 R /Resources << /Pg 44 0 R << 308 0 obj >> /Contents 536 0 R 168 0 obj /S /P >> offsite information storage, where before companies had difficulty /P 106 0 R << >> Another force driving the adoption of CRM has been the total >> << << /S /P I am currently working on my thesis "Recommendation system as a browser extension" and I am carring out my Student Internship at Pobuca as Microsoft Dynamics CRM Consultant. << /Pg 27 0 R 370 0 obj Research on service and customer side is attracting some research related to adopting e-CRM, and research on public relation dimension is also common.
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