My heart goes out to the thousands of customers that are going through this right now. It worked. We have had to take everything our of the appliance many time, and use a hair dryer to thaw the ice at the back of the frig to try to keep the ice-maker in the door working. Me too. 2 men found drugged after leaving NYC gay bars were killed, medical examiner says, More than 161,000 pounds of Skippy peanut butter recalled, NYC police want shoppers to remove masks before entering stores, One way to fix Social Security? Thats a rhetorical question.. my model rf26hfendww has a recurring problem such that it apparenly freezes up then does not maintain refer cooling or freezer temperature. I cant believe they are STILL selling this model! v. Lawsuit against Samsung refrigerator, Model Code: RF28HFEDTWW/AA, Manufacture date; September 2014. Related Tags. So I said well then leave the ice maker ticket so the tech can check it out! You can also file a complaint with theFederal Trade Commission,Consumer Product Safety Commission, and depending on where you live, with theNorth Carolina Attorney Generals officeor theSouth Carolina Department of Consumer Affairs. It recently froze up the feed causing water in the bottom of the fridge on the freezer side. I have the same problem with my Samsung we bought from Sears along with the extended 5yr warranty. All Rights Reserved. The plaintiffs have been filing a class-action lawsuit against Samsung for the past decade. While the claims process may take some time, the compensation provided can help cover the costs of repairs, replacements, and related expenses. we have the same problem with our model RF28HFED. The first time I agreed to cover 25% of the cost and I had to rent a car for transportation. It definitely does not keep the temp in either the fridge or the freezer at the setting showing on the control panel, usually up to 10 degrees higher but depends on where in the fridge the thermometer is placed. Would you please pass on the info if you found out. Our daughter has one of these and its been nothing but a problem. Now, we are hearing a loud noise from the fan in the back of the fridge. For more details about Samsungs trolling lawsuit, please visit our website. MODEL # RF263BEAESG/AA 5th time had a service tech come out..they tell me its a manf. Its really frustrating now to have to spend $2 every time we buy a bag of ice. Theyve been back three more times. The case also serves as a warning to other manufacturers. Numerous Galaxy Note 7 devices have overheated and caught fire, causing both personal injury and property damage. We tried to turn off the ice maker while we thawed the block of ice, but even though it was off, ice still came out creating another frozen slush! I want in on the lawsuit. Copyright 2023 CBS Interactive Inc. All rights reserved. I was told today that the ice maker needs replacing. We also have a Samsung refrigerator that has a ice maker that constantly freeze up. Samsung has installed two ice makers and admits the problem will never be fixed, unless they deliver me a new refrigerator. The case has been going on for several months and could take years to resolve. Consumers who believe they may be eligible for compensation should take the necessary steps to file a claim and provide the required documentation. We recently discovered a puddle on the kitchen floor and it turned out that water was leaking onto the floor of the fridge. Any suggestions? Claims had to be submitted by a specified date in order to be eligible for compensation. Home News [Answered! Everyone needs to stop supporting foreign companies. Attorney Mike Morgan claims that a government probe into the explosion is necessary to determine whether the Note 7s defective battery caused it. When this issue became big, a class action lawsuit filed listing over 20 models of Samsung refrigerators which the plaintiffs claim that the ice makers are defective. Q: How Long Will the Claims Process Take? Its lawyers have said that it is working with the class action lawsuit to settle the issue. I have a 12 year old fridge, Samsung French door model with the pull out freezer on the bottom. It leaks water under my meat tray where I have to break out 1/4 ice every month otherwise I cant open the tray. No power, nothing. Home Depot sold these units knowing of the problem and has done nothing about it. ice maker freezes up. The freezer wouldnt pull all the way out and I didnt realize it was because of freezing. Worst refrigerator I have ever bought. English. I have filled out this for five times and I have yet to hear anything on the replacement of my refrigerator the icemaker is come pleat Lee demolish Janet the evaporator motor Ive had to replace two times already Ive had food bowl in it I really really would like my money back on a product that was defective in the first place please contact me. It has frozen up once and is currently leaking water into the crisper and out the right hand corner of the freezer. They even exchanged it because I hounded them but the second one does the same thing. Its important to note that eligibility for compensation also depended on the timing of the purchase. Alex Murdaugh sentenced to life in prison for murders of wife and son, Biden had cancerous skin lesion removed last month, doctor says, White supremacist and Holocaust denier Nick Fuentes kicked out of CPAC, Tom Sizemore, actor known for "Saving Private Ryan" and "Heat," dies at 61, Biden team readies new advisory panel ahead of expected reelection bid, At least 10 dead after winter storm slams South, Midwest, House Democrats unhappy with White House handling of D.C.'s new criminal code. Samsung Class Action Alleges Refrigerators Fail To Maintain Safe According to the lawsuit, Samsungs french door refrigerator was aware of the flaw that causes the battery to overheat and the phone to catch fire but chose not to inform customers of it. A Facebook group for consumers to discuss the issue claims more than six thousand members. We used to try thawing it numerous times, but now, after only 8 years, we are sick and tired of dealing with these problems, so today we bought a new refrigerator, not a Samsung!! I would like to join your class action lawsuit against Samsung. Consumers who believe they may be eligible for compensation should review the settlement terms and eligibility criteria carefully to determine whether they qualify. I have theexact refrigerator and exact same issue with my ice maker. After further research, we found out about the ice maker issues and lawsuit against Samsung for the faulty ice maker issues! The lawsuit accuses Samsung of unjust enrichment, false advertising and consumer fraud. Your email address will not be published. To receive compensation under the Samsung Refrigerator Class Action Lawsuit settlement, consumers had to submit a claim to Samsung detailing the problems they had experienced with their refrigerators. Our Refrigerator Icemaker cannot be repaired and I have spent $749 dollars trying to get it repaired. We purchased ours in 2017 and have had it repaired numerous times. on a refrigerator and you expect them to stand by their products. I replaced the icemaker, and ice tray/doorstill ices up regularly. We began leasing our Samsung refrigerator back in 2020 from Aarons who believed had the best products. i will never buy samsung again!!! Make sure to run steam down the drain area. I have referred this from the local dealership to corporate. I have a Samsung Refridgerator Model # RF25HMEDBSRAA Icemaker is No Good. Required fields are marked *. This became very annoying and frankly should not be a problem on a refrigerator that cost us $4000+! No more Samsung fridge for us. But after having the defrost problem fixed, the ice maker still didnt work. A replacement ice maker and circuit board failed to fix the problem. My husband and son both worked outside in the heat as we had an auto shop. Join Samsung Refrigerator Class Action Lawsuit - Legal Axe You may be eligible for compensation if you bought a Galaxy smartphone. If another classaction is started count me in. One of the best ways for consumers to avoid problems with their Samsung refrigerators is to maintain them properly. My rep from home depot was very good, he gave them what for when they tried to play with him, he went right to the top after about an hour and got me a replacement. I just posted my problems with the Samsung French door. The group's moderator, Tom O'Shea of Ohio, told CBS affiliate WTKR that he's trying to help people get refunds for their purchase. I know people that have refrigerators that are 40 years old still chilling beer and wine in their garages, so it seems that a refrigerator bought in 2017 should last more than 5 years! In the past 5 months it has frozen up every other week. The issues seemed to be widespread, with reports coming in from across the United States. Same issue with Samsung Ice Maker. nope. My Samsung ice maker in the refrigerator doesnt work. Maybe they can point you in the right direction on how to file a claim now. It was submitted to the Northern District of Indianas federal court. Thousands of Samsung refrigerators have been recalled in recent months. The complaint asserts that thousands of consumers have been exposed to refrigerators with leaks. A spokesperson for the commission said in an email, "We cannot discuss if we plan to recall a. Actually, the warranty stated that after so many repairs, the issue wasnt corrected, they should provide you with a new item. This service bulletin is included in the lawsuit on page 39. Now in few days The fan start to make noise as if the ice is building up. Had to have a restoration company come in to dry out my floors, carpet and basement. My Samsung French Door Refrigerator has a puddle or Ice build up under the vegetable draws,, If I have to replace it though, I wont buy another Samsung. But I dont have Facebook and cant find any links to lodge my complaint or join the lawsuit. I have the EXACT same model number and we are having the same issues!!!! If eligible, your lawyer will get in touch with you. We purchased a 4 door Samsung Refrigerator, February 19, 2019. If your legal rights are affected by a class action, you usually will only need to get involved once the case settles. Recently was trying to find the right repair kit, after spending hours searching was finally told by a distributor that model year 2015 does not have a kit, and one has to buy all the parts separately.! A: To file a claim, consumers must provide proof of purchase, evidence of the refrigerator issues, and proof of any expenses related to the issues. At first, it was considered that the battery issue was specific to a particular model. Piece of garbage. Samsung Refrigerator Class Action Lawsuit Settles - Law Defence Not just Note 7 owners are experiencing difficulties. In response to this report, the company ordered all of its consumers to participate in mediation, which may take months or even years. The lawsuit has become an important warning for other companies and will help consumers get their money back. SAMSUNG ILLINOIS CLASS ACTION LAWSUIT: JOIN NOW, 2. Im having the same issue with the ice maker on my Samsung. Another might open in the future. This includes keeping the refrigerator clean, checking the temperature regularly, and replacing filters and other parts as needed. We bought ours in oct 2015 . The new security IC solution integrates a fingerprint sensor, Secure Element, and Secure Processor on one chip. We managed to get Samsung to pay for most of the repair. samsung refrigerator slushy or wet ice, would like to join the lawsuit. Please add me to the law suit. I would like to join the lawsuit. Might investigate what appears to be additional action assuming our new equipment will go bad as did the original unit. You could want to drain the drain if the steam isnt going through it adequately. Currently, the Samsung refrigerator class action lawsuit settlement is ongoing, but its unclear whether it will be settled. Count me in. The lawsuit details defects that affect the built-in-door ice makers, resulting in leaking and slush and over-freezing in the ice compartment. Until this moment , I did not know there was a lawsuit on the Samsung refrigerator. Samsung should get out of the refrigerator market !!!! WRTV Investigates found that thousands of consumers had filed complaints about the Samsung refrigerator.
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