Back to Step 2. cancel or alter any payment or your payment details (including, the payment account); or. No omission or delay on the part of either party in exercising any right, power or privilege hereunder shall operate as a waiver, nor shall any single or partial exercise of any such right, power or privilege preclude any other or further exercise thereof of any other right, power or privilege.27.4The rights and remedies herein are cumulative with and not exclusive of any rights or remedies provided by law. In August 2008 the pre-existing toll plaza was removed and replaced with a Barrier-Free electronic toll system. A Monthly Payment Plan lets you spread the cost of your quarterly bill by making . Please note that we are required to check your bank details are correct and perform an identity check through a third party credit reference agency so please ensure that your personal details are correct. A verification email will be sent out with a link which, when clicked, will verify your email address. Find out what to do if you pass the M50 toll on your trip, prepay your toll and create a tourist account. Select My Details in the Account Overview page. 12.1eFlow must be notified of any disputes of charges appearing on your Account within ninety (90) days of the charge being posted. We'll ask to see your electronic records of the: set-up of the direct debit instruction, including your customer's authority payment history related to the direct debit This will help us to check if there has been an error and whether it was made by you, the billing organisation or the customer. Access via Direct Debit bureau: If you don't have the necessary turnover or just want to be free from all the extra work of handling Direct Debit in-house, you can use a Direct Debit bureau. A longer form of SEPA Direct Debit Mandate with additional Optional Fields can also be used. If you use other toll roads*, you will need to pay the tolls at the booth as you use them. If you would like more control over when you make payments to us, you can choose the Pay Outstanding option on eFlow.ie and pay some or all of the current months bill. If the second attempt fails, your account will be suspended, and your vehicle will not be covered on any toll road. At present, it is not possible to change the date when payment will be automatically taken from your eFlow account. You can see all your Direct Debits here. Verifying your email address ensures that we have your correct email address, which is important for security and data protection purposes. SEPA Direct Debit is a reusable, delayed notification payment method. If you are using our Tag Tolling option, your tag(s) will not work if the first attempted payment fails. Video tolling is only available on the M50 and is charged at the video rate which is calculated by reference to the vehicle class contemplated by the relevant legislation and applicable Toll Bye-Laws. The billed amount can be different for each payment, but the day they are paid is usually fixed. Each of the provisions contained in these terms and conditions shall be severable and distinct from one another and if any one or more of such provisions is now or hereafter become invalid, illegal or unreasonable, the validity, legality and enforceability of the remaining such provisions shall not in any way be affected, prejudiced or compared thereby. the Account Start-up Balance for each Pre pay Account is forty euro (40.00) for each Registered Account; you are responsible for maintaining at all times the Minimum Balance in such Pre pay Account; when you incur a liability to eFlow in accordance with this Agreement, eFlow shall deduct (and you hereby authorise eFlow to so deduct) from the Pre pay Account (and make such deductions from the applicable Account Balance) all amounts due to it in accordance with this Agreement, including, without limitation, those referred to in clause 8.1; you hereby authorise eFlow to give instructions to debit your payment account from time to time with an amount equal to: such other amount as may be necessary to ensure that the Account Balance on your Pre pay Account is at least equal to the Minimum Balance, in accordance with the Payment Method associated with the Account; you are responsible for ensuring that your chosen Payment Method is valid and that sufficient funds are available in the Payment Account to enable payment of all amounts due to eFlow in accordance with this Agreement; when you incur a liability (including, without limitation, in respect of those referred to in clause 8.1) to eFlow in accordance with this Agreement, eFlow shall include such amount in the Post pay Account and the Account Balance shall be adjusted to take account of such amount; and. 21.1For information on the processing of your personal data, please see the eFlow Privacy Statement and eFlow Data Protection Notice in our Downloads section here. You may need to activate your online account before you can log in. If you need to change your top-up amount, please contact us and a member of our customer service team will be able to change you top-up amount. There are two ways to deploy EFLOW (PowerShell and Windows Admin Center) and two ways to provision the virtual machine (manual provisioning using the connection string and manual provisioning using X.509 certificates). Bacs Direct Debit disputes don't incur a fee. This is a temporary account and will only be active for the time period you selected; Only the Pre pay Account option is available to Visitor Accounts; A direct debit cannot be set up on a Visitor Account; Vehicles registered to a Visitor Account will be automatically assigned to Video Tolling only. Learn how to pay your M50 toll with a car youve rented. As first step, the debtor must sign a mandate allowing the creditor to collect funds from the debtor account. name, address, contact details and details of the vehicle/s that you wish to register as Registered Vehicle/s (such as vehicle class, model, colour and registration details); whether the Vehicle/s registered are assigned to the M50 Video tolling or Tag tolling option; whether the Account is to be a personal, business or visitor account; the type and manner of delivery of Account Statements; and. Your bill will include the date when we plan to take payment, which will be at least 8 days after the bill date. Take a look at FastPay's Direct Debit mandate template here to to see how straightforward this is: a short form that takes just a few minutes to complete. and the Account shall reflect such payments when received by eFlow. this Agreement constitutes your valid and binding obligations. If you need access to these statements, please contact our customer service team and we will be able to retrieve your previous statements. if a petition is presented for a bankruptcy order in respect of you or you are otherwise unable to pay your debts as they fall due; or, as appropriate, an encumbrancer lawfully takes possession (and does not relinquish possession within thirty (30) days); or a receiver is validly appointed in respect of your assets; or a petition is presented for the appointment of an examiner; or an examinership order is made in respect of you; or a petition is presented for your winding-up or bankruptcy; or an order for your windingup or bankruptcy is made; or an effective resolution is made or passed for your winding-up; or. Discover the benefits of creating an eFlow account such as toll discounts and automatically paying your tolls. Direct Debits - Step 1 - Setting up GoCardless This article describes how to set up GoCardless which will let you take direct debit payments via KashFlow Read more Direct Debits - Step 2 - Setting up Direct Debit Mandate This article shows you how to send a direct debit mandate request to your customers Read more If your postal address is the same as your billing address, please update your details as needed. If your username is your email address, the email address used when creating the account will remain as the username for the duration of the account. How we will communicate with you. You give this authorisation by completing a Direct Debit Mandate form - this can be a paper form or a web page that you complete online. Select Ok to confirm you would like to remove the payment method. 1 - Debtor signs a SEPA Direct Debit Mandate in favor of the creditor, provider of goods / services. Usernames cannot be changed. The level of DD must be fair and reasonable, but may be subject to terms you agreed when choosing your new tariff (e.g. If the use of the Tag or any Toll Road is prevented or hindered by any matter beyond the control of eFlow including but not limited to acts of God, acts of government, strikes, lockouts, industrial disputes, winds, fire, lightning, aircraft, explosion, flooding, drought, riots, civil commotions, acts of war, insurrection, embargo, pandemics, inability to communicate with third parties for whatever reason, failure of any computer or settlement system, failure of or delay in the transmission of messages via any app or mobile phone network, prevention from or hindrance in obtaining any energy or other supplies, late or malicious mischief or theft or mistaken payment by an agent or any other reason (whether or not similar in kind to any of the above) beyond the control of eFlow or any of its agents or sub-contractors, then the performance of this Agreement shall be suspended without any liability on the part of eFlow until such prevention or hindrance comes to an end. More information on the LEVTI scheme, rules and how to register can be found here.. Monthly Account Statement notified by email and made available online; or. If you have misplaced the welcome letter you can contact us by webchat, Twitter/Facebook or by telephoning our customer service team on0818 50 10 50 or +353 1 4610122 if calling from outside of Republic of Ireland, Monday to Friday 08.00 to 21.00, Saturday and Sunday 10:00 to 18:30. Managing the entire lifecycle in the cloud is the most efficient and secure way to take payments. Once authorised, the organisation can automatically take payments from you . To view a list of your journeys, log in to your eFlow account and click Journeys. The Scheme rules and applicable incentives / refunds are subject to change, with the new refunds and relevant terms and conditions being determined by DoT in advance of the calendar year. Account Login. Select your reason for closing your account in the drop down menu. Via K-ATMs. In the event that you wish to havea copy of this Agreement in a larger print, this can be made available to you on request. Click the Rubbish Bin icon of the payment method you would like to remove. Please follow the PowerShell deployment and provision the machine using the connection string from the IoT Hub. 6 monthly . You shall continue to be liable for any use made of the Tag until eFlow has been notified of the Tag being damaged, lost or stolen and the Tag has been cancelled by eFlow.15.2For purposes of this Agreement, damage is defined as the rendering of the Tag defective or inoperable due to tampering, abuse, improper use, battery leaks, defacement, or accidental destruction.15.3Following notification to eFlow in accordance with clause 15.1 above, eFlow shall cancel or otherwise disable the Tag and no further use may be made of the Tag.15.4Where you lose or damage a Tag, you shall not be entitled to a replacement Tag free of charge but may re-apply for a new Tag at the cost of 20.00 plus VAT or such other cost as applicable at that time. Click on My Details in the Account overview screen. Keep it as accurate as possible by giving regular meter readings. You will need to have GoCardless set up and a direct debit mandate set up for the customer.. On an unpaid invoice. Eflow are a disgraceful company and Eflow are a disgraceful company and employ an equally disgraceful company EPC plc to chase fines. Tide Platform Limited (Tide) designs and operates the Tide website and app. With SEPA, these are replaced by International Bank Account Number (IBANs) and Bank Identifier Codes (BICs). Under the My Details heading you can update your name, phone number, and email address. Key in a payee company's 5-digit code / Reference. You may be using them already to pay your recurring monthly business bills like electricity, company credit cards, WiFi and council tax. where the Customer consists of two or more persons all the respective covenants by the Customer shall be deemed to be by such persons jointly and severally. Where you have chosen a Post pay Account; eFlow grants you a non-exclusive, non-transferable, limited right to access and use the eFlow website located at www.eflow.ie (the Site) and the material displayed thereon. Direct Debit (from SEPA Single Euro Payments Area only). Please do not open any links from these or any other suspicious messages. The only details they have to provide are their name, plus their bank name, sort code and account . 16.1You agree to return the Tag to eFlow: 16.2Where you fail to return a Tag in accordance with this Agreement, within fourteen (14) days of being obliged to do so, eFlow may impose a charge of 20.00 plus VAT or such other cost as applicable at that time, on you, such charge to be debited from your Account. I can't tell you what to do, but if you can cope with the direct debit, it is cheaper to do so." 3. My Account Learn how to manage your account, recover, and update your account details. Adam Rozsa. Irelands leading payment solutions provider specialising in debit card and credit card transactions, mobile top ups, M50 toll payments, bill payments and much more. Scroll down to Additional Authorised Contacts. Select Alternate 1 in the drop-down menu under the Payment Priority column of the card you would like as your secondary payment method. This means that you will have to pay your toll by the following day 8pm deadline to avoid late penalties. You will be charged the unregistered toll rate in this case. Learn how you can pay your toll before or after your journey. Find out how to manage vehicles on your account, switch your tag between vehicles and order a new tag holder. Payment method properties. Previously, direct debits worked by using bank account numbers and sort codes. This link is valid for an hour. To cancel a Direct Debit, click on 'cancel' and follow the instructions to complete the request. Learn how to manage and update your payment method, top up your account, and account suspensions. If the customer has a direct debit mandate set up with you and has an unpaid invoice, you can collect the funds immediately. Discover the benefits of creating an eFlow account such as toll discounts and automatically paying your tolls. Most banks, utility companies and retailers prefer direct debits for regular payment because they permit them to take what you owe straight from your bank account. Step 1: Always do a meter reading and send it to your supplier. If the email address on the account is no longer in use, you can contact us through one of our communication channels here to restore access to your account. a direct debit authority is lodged into the system, the bank will notify you by pre-agreed means. See how to access your statements and learn more about your account balance. Login to your online account. Learn how to manage your account, recover, and update your account details. 7.1You shall pay to eFlow all amounts that are due to it in accordance with this Agreement, including without limitation, all amounts due: The charges for which you shall be liable shall (without prejudice to the generality of the foregoing) include such charges as eFlow may notify from time to time in connection with Misuse or the misuse of a Toll Road.7.2Where a Rejected Payment occurs, the Customer shall ensure that eFlow receives the outstanding amount (together with any charges arising from the Rejected Payment) as soon as possible but in any event within fourteen (14) days of the Rejected Payment.7.3You accept responsibility to notify eFlow of any changes with respect to your payment details (including, without limitation, your payment account) as set out in the Account Application Form.7.4While eFlow makes every effort to ensure charges are accurately recorded, you accept that miscalculations in Account balances may occur. Once youve paid your outstanding fees, click back to my account. You can add and remove registrations, update your details or cancel direct debit requests online. We are aware of suspicious text messages claiming to be from eFlow. Many companies use them to take regular and occasional payments from your bank account for bills and memberships. You can also use Direct Debits to collect recurring invoice payments of different amounts from your customers. 13.1eFlow shall provide, in accordance with the Account Application Form, without charge: 13.2You may request additional Account Statements to be issued to you by email or by post and, on so providing such additional Account Statement, eFlow shall be entitled to receive an Additional Account Statement Charge in respect of such additional Account Statement.13.3Any Account Statement shall identify the relevant Toll Roads, applicable Tolls and other charges payable and all payments received or rejected within the period stated.13.4Where you have elected to receive Quarterly Account Statements by post, eFlow shall be entitled, in respect of any particular three-month period, to issue Monthly Account Statements to you by post in lieu of such Quarterly Account Statements.
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