These above mentioned concerns were raised to the Management for actions to be taken. Holiday Experiences in Mauritius | Long Beach, Luxury Resort The hotel is fabulous in many ways. Sincerely yours, Christian Jaquier, First of all- the staff is very friendly and some are excellent. Thank you for your appreciation, excellent rating and high recommendation. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. This is not how you treat guests. You will love it as we did! Make the most of the glorious tropical waters along our immaculate beach with the huge array of motorised and non-motorised water sports we have on offer. The sea was really cool, and I learned how to fly sailing boats. Our room was very nice but had a bit of a funny smell in the wardrobe. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. Mauritius - Feb 2015 - Review of Flic en Flac Beach, Flic En Flac Looking forward to welcome you in a nearest future at Longbeach Mauritius. Conveniently located restaurants include Table d'hte Chez Mamie Sophie, Hasu, and Sunshine Fusion. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Nice team at the restaurant Chopsticks! LONG BEACH MAURITIUS (Belle Mare) - Tripadvisor Which popular attractions are close to Long Beach Mauritius? Bedspread and decorative pillows were saved. The first 2 coffee tabs are for free, then you have to pay (where else on the globe in a five star?). Dear rebeccamZ6293QU, Thank you for staying with us, your trust in Long Beach Mauritius and taking the time to share your feedback. Nearby attractions include Belle Mare Beach (1.7 miles), March de Flacq (3.2 miles), and Sagar Shiv Mandir (1.7 miles). If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. If the system detects something that potentially contradicts our. Thank you for your excellent feedback, which I will be delighted to share with my team. We particularly loved the spacious, well maintained grounds, the international quality restaurants and the beach location. Dear Gsilbe870421, Thank you for sharing your experience encountered at our resort. I certainly look forward to the pleasure of welcoming you again on a next visit to Longbeach Mauritius. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. We stayed in a family suite which was beautiful and well proportioned to give us all plenty of space. Yes, free parking is available to guests. The place is so cosy, peaceful and it was exactly the place where i wanted to be for my birthday. We had a fabulous Easter break at the Long Beach resort. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Tripadvisor performs checks on reviews. Looking forward welcoming you back very soon. The chef went out of his way for us and the food was amazing! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. They would see me caring my little one and run to give me a hand with my luggage or bring her. The Long Beach Hotel had various activities and honeymoon privileges. We shall surely share your comments with the whole team which shall definitely act as a boost. Does Long Beach Mauritius have airport transportation? Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Variety of restaurants and quality and selection of food exceeds expactions. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Sincerely, Jean-Marc Ma-Poon, Adults Only and Adult Friendly Resorts Mauritius, Hotels near Aquacity Belle Mare Watersports. From the waiting staff, the bar, the beach all done with a smile. Thank you for your excellent feedback, which I will be delighted to share with my team. Dear Lawrence, Thank you for staying at the Long Beach Golf & Spa Resort and for sharing your experience on Tripadvisor. Your ratings have been shared with the team and surely we all look forward to the pleasure of welcoming you back to our shores. . Call us. Sincerely yours, Christian Jaquier, First of all- the staff is very friendly and some are excellent. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Also the room does not look like in the pictures. When he went there one afternoon they were expecting him with his favourite paw patrol prints to colour. However, your appreciation on the Golf and our restaurants have been well acknowledged and shared. Coastal Road, Belle Mare, Mauritius 41601, The excellent service and warm welcome received at Hasu Restaurant. I work in tourism and I would have at least offered a compensation for that day and I wouldn't have sent someone ahead who couldn't do anything about the process anyways beside apologising. A hugely anticipated event and one that my sister had been dreaming of ever since childhood. We look forward welcoming you back very soon. Long Beach Mauritius - Tripadvisor Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Hotel Details - British Airways I am so glad to note that you did appreciate the overall services and facilities offered to you and the recognition of all our exceptional team members. Thank you for your excellent feedback, which I will be delighted to share with my team. Nearby attractions include Belle Mare Beach (1.7 miles), March de Flacq (3.2 miles), and Sagar Shiv Mandir (1.7 miles). (The light doesnt work in some of the lamps in the new room, there is only one bathrobe for 2 guests). Warm regards, Christian Jaquier. In response to your concerns, we regret that the service was not up to your expectation. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. with and not the guest to deal with it. You will love it as we did! It was all just a great confusion and I just don't expect something like that to happen from -again- a five star house. The sea temperature is one of the best I've experienced. There are more places to choose from in the, Frequently Asked Questions about Long Beach Mauritius. With a choice of 5 restaurants, and an extensive range of activities including preferred access to the Ile aux Cerfs Golf Club, your holiday at Long Beach Mauritius are a long way from ordinary. LONG BEACH MAURITIUS - Updated 2023 Reviews (Belle Mare) - Tripadvisor They would see me caring my little one and run to give me a hand with my luggage or bring her. LONG BEACH MAURITIUS - Updated 2023 Reviews (Belle Mare) - Tripadvisor Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. The food at each of the restaurants was amazing but special mention needs to go to Elvis at Hasu who looked after us beautifully; Rohan who booked us our fabulous Valentines meal and Celine who took great care of us all week at breakfast and lunch. Does Long Beach Mauritius offer any business services? Yes, guests often enjoy the ocean view available here. Conveniently located restaurants include Table d'hte Chez Mamie Sophie, Hasu, and Sunshine Fusion. Pointe de Flacq, 41602 Belle Mare, Mauritius - Great location - show map After booking, all of the property's details, including telephone and address, are provided in your booking confirmation and your account. Also, thank you for mentioning those who have had the privilege of looking after you during your stay. Long Beach Mauritius - Tripadvisor Thank you for staying with us and celebrating your birthday at our resort. Long Beach Mauritius Hotel Review, Belle Mare, Mauritius | Travel Looking forward to welcome you in a nearest future at Long Beach Mauritius. I am glad that you have had an enjoyable stay, and that the resort facilities and services offered were to your convenience. He was a great kind person. We got refunded later (as the transfer was already paid and mistakes can happen) but from a five star hotel I expect that they deal with the agency which they are working. The staff were mostly really good and very helpful, though sometimes requests were either ignored, forgotten or lost in translation. Pool and beach experience both fantastic. Long Beach Mauritius - Tripadvisor From the waiting staff, the bar, the beach all done with a smile. A playground resort by day and night, it's all about music, art, food and wellbeing. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. The room we were promised in the end had maintenance issues out of a sudden and we had to move to another one. Some simply dont listen. Long Beach Resort is situated on more than a kilometre of sandy beach and coral reef, where water sports are plentiful. We had to extend our stay due to cyclone Freddy which could have been stressful but the whole experience was managed perfectly with as little disruption as possible by the management. Looking forward to welcome you back for another great moment. Our kids spent a bit of time at the kindergarden and we were able to feel how much care and attention these ladies were giving to the children. But first things first: we had issues with our airport transport as we booked via an agency and we were not able to reach the hotel so we took a taxi. I am glad that you have had an enjoyable stay, and that the resort facilities and services offered were to your convenience. Also the room does not look like in the pictures. Own or manage this property? We look forward to welcoming you back to your home away from home in the not so distant future. Yes, free parking is available to guests. Thank you for your appreciation, excellent rating and high recommendation. We had to extend our stay due to cyclone Freddy which could have been stressful but the whole experience was managed perfectly with as little disruption as possible by the management. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. Book Long Beach Mauritius, Belle Mare on Tripadvisor: See 5,613 traveller reviews, 7,466 candid photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. I am glad that you have had an enjoyable stay and that the resort facilities and services offered were to your convenience. Cap Ouest Mauritius - Tripadvisor Reviews. We look forward welcoming you back very soon. Maybe at least this here reaches the management. We look forward welcoming you back very soon. We regret to hear that our rooms condition did not match your expectations and wish to express our sincere apologies. It is always a pleasure to read that our guests are satisfied with the service, the layout and the location that we provide at our Resorts. Thank you for mentioning our team member Shah Alam, who will be fully recognized for his great service. He made sure that we enjoy the hotel at the maximum and we certainly did. Nearby attractions include Belle Mare Beach (2.8 km), March de Flacq (5.0 km), and Sagar Shiv Mandir (2.7 km). They bring you tea but no cups, etc. I guess it was reserved for someone else. We are glad to hear that you discovered the water activities with enthusiasm. The hotel is fabulous in many ways. Beautiful modern beach resort - Review of Long Beach Mauritius, Belle Your feedback is a great source of motivation for us as we try to achieve even higher standards of service and care. Our Management connected with you all along your journey and hope we covered the above-mentioned comments as much as we could. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. 1 miles from property. with and not the guest to deal with it. Eventually i don't regret spending my birthday there. We had a nice family room with plenty of space for the four of us and just a short walk to the beach, to the boathouse, to the restaurants, to the pool and also to the gym and the teens club - and I must say, we did go to all of these places daily for we did not want to miss on anything! His customer service is excellent and his kindness is beyond expected. Again the staff is very nice and sweet, but this is not the service you pay for at a five star. Long Beach. To have the opportunity to improve your stay to a better one, we have shared your experience with the concerned team, who will take the measures to solve the mentioned points. We particularly loved the spacious, well maintained grounds, the international quality restaurants and the beach location.
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