sunset group lawsuit

Please repost. Not much else he can do he says. The services they offer can be over the top expensive and there is no assurance they will actually want to help you. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. How To Get Out of a Grand Solmar Timeshare? For other owners who have a timeshare with a different company, the good news is most developers do offer an exit program of their own. Can You Get Rid of an Escondido Towers Timeshare? After all, they claimed it only went up in value and I was willing to agree in-writing to sell it back to them AT-COST if I ever decided I didn't want it. In some cases, your timeshare developer may offer an official exit program. I did talk to the Tourist Police & a couple of quasi-consumer agencies the next time I was in Mexico, but everyone was extremely not helpful. We accepted the second option. The combined costs was equal to or greater than what was being offer. The tmeshare industry in Mexico is taking almost a Billion Dollars every year from Americans and Candians. We told them that we were there to relax and did not want any meeting. It all started the moment we stepped off of the airplane in Cancun, Mexico. Can You Get Rid of a Sunset Group Timeshare? For example, you could sell your timeshare privately on a resale website. www.sunsetscam.com About one year ago my husband and I had a phone call from a man who was selling a time share in Cancun. Sunset Group is headquartered in Miami, Florida, and appears to be owned by RCI the largest timeshare company globally. Can You Get Rid of a Sunset Group Timeshare? We contacted the Mexican Embassy in Canada who told us Ill help you and guess what we never heard back. After spending the entire day there with these pushy salespeople we finally agreed to purchase one of the packages. Ocean Spa Hotel, Laguna Suites Golf and Spa, Premier Cancun Vacations and more are all part of the Sunset Group. Cancun, Quintana ROO Mexico C.P. This website uses cookies to improve your experience while you navigate through the website. This was also to be used for rental purposes to provide rental income for our timeshare as an investment. I'll keep you posted on how it turns out for us, but so far it is not looking good! How to Get Rid of a Timeshare with a Mortgage Balance? The presentation was very high-pressured and very distracting. You also have the option to opt-out of these cookies. We only suggest companies with high ratings and verified customer reviews. I asked for the details of multiple travel destinations package. It was very overwhelming and confusing. Sunset World Resorts & Vacation Experiences - TimeShare rip off giants! However, you may still be able to get out of your contract by exercising your rights as a consumer. 77500. Me and my mom were mislead and not they said our membership cancellation is not valid. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. Discover Riviera Maya Reservations for Non-Members Resort Select a Resort Check-In Mar02 Check-Out Mar04 Adults 02 Children 00 Member Promotions They had us fill out a form and told us that is was in order to get our credit pulled to see if we could get a better percentage rate on our monthly payments. In the presentation, they claim that the all-inclusive is for corporate weeks only, and for regular weeks they can choose whether or not to pay for the all-inclusive. I wanted to cancel but my wife wanted the SUV for the week. Assuming you have any inquiries or would like assistance getting rid of your Sunset Group timeshare, initiate a Live Chat with one of our representatives. While we were there they started to pressure us about meeting with them - since it was our first trip back - so they can tell us how much the value of our purchased had gone up. We finally were contacted by a person named Rosalia Silva Campos. Youre not the only one wanting to ditch their Sunset Group timeshare. 1. Timeshare Compliance claims they provide timeshare exit services for frustrated timeshare owners who want to get rid of their timeshares. Additionally, we have repeatedly requested a copy of the catalog promised us so that we may exercise our additional membership privileges, but were recently informed by customer service representative Alvaro Cardena that we would not receive a catalog for as long as 90 days. I hate those people with a passion. The company I also know as The Sunset Group . I have collected evidence to support the claims of thousands of people deceived from this company. The 90 minute presentation took 6 hours and they tag teamed 3 sales people on us trying to wear us down. You can explore this all the more effectively by reading past timeshare exit reviews. Cancel a Hilton Grand Vacations Timeshare? Sunset Group, Customer Service Center - csc@sunset.com.mx. Fortunately we only joined the club and NOT buy a timeshare. The initial contact person posted on FB that she is a supervisor in a Cancun Resorts and she wants to sell her vacation. but this timeshare by Royal Elite/Sandos. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. There are other, more trustworthy organizations out there that can assist you with dropping your timeshare contract. 1 of Membership Purchase Agreement shows balance financed as $9, 815.00, however Amortization schedule, pg. These same complaints can be found all over the internet on various forums and review websites. If someone offers you an amazing deal on a timeshare package or convinces you that you can save money on a particular service, theres a good chance that they are lying and are only trying to get money from you. 1. One of the main reasons people want to get rid of their Sunset Group timeshares is because of the high-pressure sales tactics used by the company. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/ ALEXIS MILLER VS SUNSET AUTOMOTIVE GROUP INC - UniCourt 2. Sunset Group, also called Sunset Hotel Group and Sunset World is a hotel management company that operates around the world. FRAUD (charge #1) - Pg. (told in the presentations especially into the real estate group that they do and in an email from customer services that they buy back daily their units but havent opened their real estate offices yet?) Answering a Complaint or Petition And they have right of refusal if the owner tries to sell it themselves. We finally caved in and agreed to meet the last day that we were there. If your developer doesnt offer an exit program, you still have other options for getting out of your contract and moving on with your life. Don't let them get away with it! Let the truth be known! Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. We were able to get our contract cancelled and $1, 000 of our $14, 000 back. Unfortunately, that didnt seem to be enough to satisfy several of Sunset Group Timeshare Owners. You can also try to sell your timeshare on your own. Then she had someone call me to close the deal. Very unusual procedure. They did honor the initial agreement and pay for the SUV rental, and our transportation to and from the resort. This was in March and up until this day they still haven't paid our membership to Ice Gallery. As multiple issues became apparent with our contract, we referred back to pages 5-6 regarding clauses 12, 13 and 14 that paraphrased states "Failure on the part of the "Promoter" to provide the service means the penalty is then that the "Promoter" is obliged to reimburse all amounts paid by the "Member" for the undelivered services. Many people believe that these properties are wonderful and perfect for a holiday, but soon realize they made a mistake in purchasing from this company. This isnt always true since different issues could keep you from leaving your agreement, regardless of the amount you pay them. We received our "free trip" tickets but ended up not even using them because departure times and actual trips were so limited compared to what they showed us at the airport. Business Profile Sunset Solutions Group LLC Collections Agencies Contact Information 200 E Arrowhead Dr Ste 5 Charlotte, NC 28213-6465 Visit Website (980) 938-5562 12 10 complaints closed in. Sunset Lounge lawsuit heads to court while venue continues to sit empty. Unfortunately we didnt realize we were being scammed until later. And because of these dissatisfied customers, several lawsuits have been filed against the company alleging breach of contract, fraud, negligence, and deceptive trade practices. I decided to buy their (Ultimate Loyalty Program) package for a couple thousand. They are refusing of course, luckily my credit card company is standing by me right now and have pulled payment back. I'd like to see if any of our government agencies can at least stop them from doing business in the U.S. www.sunsetscam.com We did not find any evidence of an official exit program with Sunset Group, but most timeshare companies do have such programs set up. We are seeking an immediate cancellation of our membership, and an immediate refund of all monies paid, for the following reasons: Since I was not conned into buying the travel package, I can not confirm that each of those properties are complicit with this apparent scam. 8. How to Get Rid of a Timeshare in Florida? We liked going out & trying different restaurants. We were sucked in by their promise to get us a balcony for an inside cabin rate. Walking Away From Timeshare Maintenance Fees - Is It Smart? Necessary cookies are absolutely essential for the website to function properly. My fianc and I were suckered into purchasing a "vacation package/timeshare" and absolutely can't believe that we fell for this! We couldn't extend a stay (at our cost) ouside of the proscribed 7 days. I was directed to a lady at a counter where I could pay our cab fare there. When I got home, I wasn't satisfied with their reviews and some clauses in the information packet, I quickly called the number given to me for early termination & membership cancellation.I made hundreds of call for 3-4 days to both USA &outside the country numbers before I was able to get through and was finally able to express my concern to one of their top managers & request to cancel via phone as directed by the sales /tour officer. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, I know how you feel, and it seems like this is a common problen in Mexico. PRIVACY POLICY Can You Get Rid of a Punta Pacifico, Encanto Baha Timeshare? We hope this article has been helpful. Sunset World Resorts & Vacation Experiences review: sunset group / fraud and dishonest. We are seeking total resolution. After signing the contract they offered to move us from the place we were staying in Playa into their resort for free to finish off our vacation. Has anyone had succes contacting a lawyer or another company to get out of their timeshare? When I did not take the bite, she texted that she needed to sell at least 7 of these to supplement her income! When evaluating a contract, always be on the lookout for any inconsistencies, as they may point to a scam. If your timeshare developer is involved in a class-action lawsuit, sometimes you may be able to join in. Sunset Lounge lawsuit heads to court while venue continues to sit empty In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. The resort they showed us "Tres Rios", is not even listed in the contract as part of the deal. In spite of the fact that there are various kinds of scams, they are all after one thing: your hard-earned money. So, if you listen to these promises, you better go away, is probably that you will become a victim of a Royal Sunset Timeshare. This is multiple scenarios with the same story. 2. We wrote up a cancellation document and presented it to Sunset Fishermen (which was easy since we were staying there). Cant wait for a law suit. In terms of why its so hard to locate a timeshare exit program, class action lawsuits are one cause. I actually thought we had a decent price, and wanted the deal to work. As weve stated, most timeshare companies do have exit programs set up its in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. Has anyone been affected by them via a lawsuit or credit ding? In the event that they dont have a rating, or their grade is extremely low (a F particularly), then staying away from them is ideal. 7. Most of these are negative, with common complaints about high-pressure sales tactics, misrepresentation by salespeople, and difficulty cancelling contracts. We would caution against working with Mexican Timeshare Solutions, as they have been known to scam people who are already taken advantage of by Sunset Group. Here are a few different tips to remember so you keep away from comparable scams from here on out: Try not to hire organizations with a poor online presence, particularly if they dont even have their own website. Of course after trying for almost 2 years, we have been constantly been given the " not interested at this time" respond. This never happened, so we wrote several additional emails to this firm. How to get rid of a Mayan Palace Timeshare? In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. Menu. Im praying one day there will be a law suit against them. Beware, Sunset World Resorts & Vacation Experiences - timeshare fraud, Sunset World Resorts & Vacation Experiences - Royal sunset timeshare scam, Sunset World Resorts & Vacation Experiences reviews & complaints. Therefore, we used the five day right of rescission as stipulated in the contract. The next day I was able to meet a person from their verification department and handed him my cancellation letter that I wrote myself. We then informed Mr. Hernandez of our intention to exercise our rights under Mexican law and cancel our contract. If you regret purchasing your Sunset Group timeshare contract, youre not the only one. The contract referenced a set of "rules" that we had to follow and says we agreed that we were shown the rules and agree to them. We needed a cab to our hotel from the airport. They are taking away their earnest money based on lies and misrepresentation. Terrible company. There are several such practices to be aware of when youre looking to cancel Sunset Group timeshare. He is saying that it is an investment and that you can sell your weeks to the company if you dont use it and they will buy your weeks and then you will earn money from selling your weeks to the company . I said "I said mail, not phone, not fax, and not email". You can try to sell your timeshare or give it back to the company, but these are often difficult and time-consuming processes. In the event that something in the arrangement is not exactly right, explore what the genuine arrangement is to determine if its truly advantageous for you. It's such a shame that these crooks are taking advantage of vacationers. zillayh@gmail.com, We are also victims of Sunset Group. I was in Cancun Mexico last November 2020 and stayed in Sunset Royal Beach . How to Get Rid of Garza Blanca Timeshare ? We signed yesterday and they said we cant cancel it. Sue me [censored]es! In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. There have been a few lawsuits Sunset Group has been involved in. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. Please read and let me know what you think. We will not pay anymore maintenance fees and will not return to any Sunset Property. The Marketing Sunset Group conned me out of my money for a trip to their resort in Cancun. BPREP 8500 Sunset is a company controlled by Korman Communities, which operates the AKA short term corporate rental business, and the Brookfield Property Group. If youre stuck in a Sunset Group timeshare contract, youre not alone. Can You Get Rid of an Occidental Allegro Timeshare? Please contact me at zillayh@gmail.com. This deposit, which we didn't even realize was being applied to a credit card that they apparently opened for us. Multiple issues requiring emails and phone calls to get the RCI membership fee paid that was in the contract and also to take care of various other administrative issues with limited response. Sunset Properties Group - Real Estate Agent in Charlotte, NC - Zillow I have a duplicate copy of that . Hello If anyone is filing an Action Lawsuit against them please contact me, Thank you. Of course they refused. Big lie. Get Rid of Timeshare Without Ruining Credit? In addition, recent customer reviews of Sunset Group say that they generally dont like this company and recommend staying away from its products altogether. The biggest reason we started our review website is to bring awareness of the many timeshare exit scams. Some of the lies: Are you surprised, you shouldn't be. I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. I almost got scammed myself. The Sunset Group is a scam. Consulting. But the contract actually lists only 7 months out of the year that we are allowed to use our "week". How to Get Rid of Cancun Palace Resorts Timeshare? Mr. Hernandez told us at that time that we could not cancel our contract, and he refused to accept our cancellation, either orally or in writing. FBI are investigating on that matter for international crime. Others have said that. We vacationed in Playa Del Carmen in October 2007 and in the process of picking up our rental car, we were asked to attend a no pressure-quick 90-minute seminar at the Sunset Fisherman Resort. Our primary problems are: Thanks. Sunset Group, Resort Management Review - Ripoff Report Same liesA class action is not possible, you would have to sue them in Mexico. Didn't seem like a bad deal to us. It does not guarantee you any actual access to a room for any amount of time. The fight over who will operate and manage the historic and publicly funded Sunset Lounge in West Palm Beach landed in a courtroom and a trial Thursday. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. Since we had already paid for our first contract we felt we couldn't afford to let that go so when they offered to give us two other options we listened. Of course they continue to respond with the "we are not interested at this time" for the past 2 years. We decided to take advantage of this. this is a forum with more complaints made to royal elite: Hello I was scammed too. Other than flying over and disrupting their sales with leaflets to potential suckers like us. we were scammed and then threatened with contract removal of items if we did not buy into the Sunset group real estate group (if they even have one is yet to be determined) last April we went to Tres Rios and at their highest end rooms the ceiling of the shower was covered with black mold. He said they will process my deposit refund. Unfortunately, the company has been the subject of several class-action lawsuits in recent years involving allegations of fraud and breach of contract. There are other, more reputable companies out there that can help you cancel your timeshare contract. I cannot use my name but was scammed also. They said that they needed some business write offs for their firm. The clients are referred to a rental company that charges them a listing fee to market the property and does not rent any weeks. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. It's a lie. Mar 30, 2006. I have been trying for months to speak with someone on the phone. 4. Sunset Beach Group review: Scam - Complaints Board In short, the rule requires the . All information on this website should be used as educational material. It says right in the contract that you own nothing, it is a membership fee. Please help! Sunset Beach Group review: Scam. This may also include calls and text messages to my wireless telephone numbers. However since it was our last day there, when we got back the very next day I called to cancel the contract upgrade as was my right according to - THE EARLY TERMINATION OF THE CONTRACT paragraph in our contract. 1. Legitimate Companies that Buy Timeshares? Assuming youre exploring various timeshare exit companies, you ought to know that there are a few red flags to pay special attention to. Be the first one to write one. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. Sunset World/Pura Vida Lifestyles Premier Cancun Vacations, Cancun Travel Unlimited,Sunset Group, PURA VIDA, club sunset cancun, sunset group, sunset royal Enticing people to buy a ripoff vacation packages, took my money $1625.00 for a membership, can't even access the website PURAVIDALifestyles, took upon themselves to terminate my membership . i am assuming that you will get this message? By continuing well assume youre on board with our privacy policy. I am so furious right now AND IT SPOILS ALL THE 15 YEARS OF GOING TO SUNSET FISHERMEN! Make certain to archive all that and counsel a lawyer assuming you have any inquiries in route. Kukulcan Km. in our case we were threatened with original contract items to be removed by Sunset head office if we did not buy into the real estate group of the resort. We followed the terms of the contract termination clause (13) as written in the contract. Things like, you must be a married couple, must bring a credit card, must stay for the whole presentation. Write a review Sign in. In addition to their duties overseeing the companys Smooth Passage initiative, they also have a robust customer service team based out of their Miami, Florida headquarters that takes great pride in taking care of all your needs before, during, and after your stay. You dont need to go through the process alone our company is here to help! We are tying to cancel our membership too but they said that it is not valid. Do not purchase a time share with this company. However, according to a past lawsuit filed by the Welk Resort, here it is mentioned the company would charge fees of $5,000 or more for their services. They refused. All they would say is "that is what your maintenance fee guarantees". Timeshare vendors often encourage people to go to a timeshare sales presentation by offering incredible prizes if they stay the entire presentation. If youre hesitant about an investment opportunity, do some research before making a decision.