can you cancel and rebook a cruise?

What else are you getting for that rate? I only used that agency once and had problems 20 years ago. Carnival has said the previous cancellation offers still stand, and guests can still cancel June 2021 itineraries without penalty. If you have a specific cabin in mind (do a test booking to see what's available) tell them to ask for that. For bookings made directly with Princess Cruises, please visit the Customer Support and Information page. This doesn't always make it easy to determine when a new offer has come along that is better than what you already have. We didn't use a TA for this upcoming cruise, but when I noticed prices had dropped I call Celebrity and went from an obstructed balcony to Concierge Class for $40 (total, not per person). There are a couple of issues that you will have to deal with. Packing for any cruise is a balance. Celebrity Cruises How do I purchase cruise vacation protection if I may need to cancel?We highly recommend that you purchase vacation protection to offer some peace of mind and help you make the most of your trip. Passengers who booked by April 30, 2022, for sailings departing through May 31, 2022, are also covered if local regulations prohibit them from traveling or require them to quarantine. Easier to do than to deal with you cancelling and rebooking, or giving a refund. Guide to Norwegian Cruise Line suites: What's included? This scenario isn't the most common, as it requires a significant price drop top make it worth the penalties - and some lines simply keep all of the money if you cancel, even a day after final payment - but it's something to keep in mind. Celebrity used to not allow this, but I think that has changed. As crazy as it sounds, I thought the agency had to agree to give up the booking. This does help others and will often get the attention of the agency. You can go to the Celebrity board and view the thread "transferring a reservation from a TA" and see some of the same complaints I have. font-weight: 700; Please review the terms, conditions and exclusions of the plan by visiting our Princess Vacation Protection page and clicking on your state-specific plan documentation. If it is necessary to cancel any or multiple ports, we will do our best to find alternative destinations. Her favorite cities include London; Amsterdam; Krakow, Poland; Phnom Penh, Cambodia; Dawson City, Yukon; and anywhere known for outstanding pizza and theater. If it's the same package, you should be able to keep it. 6.1k. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. padding: 8px 20px; I just call our TA and they take care of it. Princess Cruises Best way to cancel and rebook a different cruise? Why am I not receiving a refund? If you choose to cancel your sailing without a positive test result, your refund will be issued based on the line's standard cancellation policies. Too bad this agency couldn't have done this for me, eight months ago they would have! Your TA could work out something for you. You will be able to leave a comment after signing in, By If you test positive for COVID-19 or have been directly exposed fewer than 30 days before you embark, youre also entitled to the above. Check It Out Through a special arrangement with our friends and travel partners at TouringPlansTravel, you can save hundreds on your next cruise. Could you move the booking to Princess, get the price drop and keep the prepaid tips? -o-user-select: none; If you have a specific cabin in mind (do a test booking to see what's available) tell them to ask for that. A good T.A. I may find a TA that does not charge a cancel fee, but if their perks are not as good I am still net saving by using the TA that does charge. Compare the cost in points or miles to cash, and see which option is best. I have had better luck, slightly, with Melissa than the others. 's have a small charge for changes. I usually don't recommend booking direct with Princess but for you, it would be an improvement. Passengers who used future cruise credit to book one of these canceled sailings will see the full amount of the credit refunded to their Latitudes account within seven days. For Passengers who have booked a CruiseTour and desire to cancel their tour portion while retaining the Cruise, refunds of the CruiseTour Fare (including any applicable supplement charges) shall be made in accordance with the following cancellation policy. This entire situation is lousy.but its why we always talk about using only very reputable cruise agencies and performing your own due diligence.before using an agency. If you have paid in full, the amount will be issued in the form of FCC. Improve earnings, maximize rewards and track progress toward dream trips. For sailings after October 2021, the line's cancellation and refund policies are based on sailing length and accommodation type, according to the following schedule. For full details and booking conditions, please also refer to the passage contract. Cruise lines don't want to deal with this hassle, so they'll make it easy to work through updating the price, generally keeping in place other parts of your booking, maintaining the same reservation number, etc. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. Enjoy your cruise!! I booked a new cabin at a much lower price and then called TA and they cancelled the original booking! The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. And while you are at it, find a new TA. Your current one is clearly not doing its job Call as ask your TA. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Cruise Princess told my TA that they would have to cancel and re-book, and initially wanted to charge a 100 cancellation fee, which the TA managed to get waived. Cancellation by the Passenger after the Cruise or CruiseTour has begun, early disembarkation of the Passenger for any reason, including pursuant to any provision of this Ticket Contract, or no-shows shall be without refund, compensation, or liability on the part of the Carrier whatsoever. Do I Have to Dine with Strangers on a Cruise? Heres how to cancel or postpone a cruise due to COVID-19 - The Cancel and rebook flights Bogdan Khmelnytskyi/iStock/Getty Images Plus 60 to 31 days. If you have a deposit down (thus locking in your price) but haven't made final payment yet, this is generally a simple fix. CC Help Jenn Related: What it was like on the first Azamara cruise since the line split with Royal Caribbean Group. -webkit-user-select: none; Princess Cruises: Standard Policy for Cancellations, Refunds :cool: I am familiar with that agency (used them 20 plus years ago, though for only one cruise). Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. Interesting things youll only find on Majestic Princess, A look inside Regents most expensive cruise ship, Vaccinated vs. unvaccinated experiences on a Royal Caribbean sailing, Heres what to consider if youre thinking about booking future travel now, First impressions of Virgin Voyages Scarlet Lady from an expert cruiser, The 5 most desirable cabin locations on any cruise ship, The 8 worst cabin locations on any cruise ship, A quick guide to the most popular cruise lines, 21 tips and tricks that will make your cruise go smoothly, 12 best cruises for people who never want to grow up, Do Not Sell or Share My Personal Information. Ended up with a better cabin and a better price. Read our Passage Contract to learn more about refunds. Cruise week report: New AmEx offer, best cruises for first-time cruisers, guide to gratuities and more. Celebrity used to not allow this, but I think that has changed. As to canceling and rebooking. There are a couple of issues that you will have to deal with. 1. Yes, you can cancel and rebook. Your original cabin may not be returned to invento LocationFloriDUH. -ms-user-select: none; Some T.A. cursor: pointer; Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Started June 21, 2021, By I think your only recourse in this case is to call and hope they will handle this for you. This ISN'T the same agency it was eight months ago and I doubt we will continue to use them. Cruisers can cancel to receive a full refund in the form of FCC to be used for a different sailing, which must depart by Dec. 31, 2022. Can DH and I thought we couldn't cruise, found out we could, so we canceled, rebooked (under a promo) but upgraded the cabin (it was cheaper) and we received all the perks. Enrollment required. Maybe they do require it is writing but this would put some pressure on the agency to respond to the OP if the Cruise Line contacts the agency. Check here before booking an award fare. I hope someone here with more knowledge about this can help me. If you're wondering about all these categories and such, this is probably a good time read about the differences between categories and room types. We NEVER had a complaint about this agency in the previous 14+ years. You will be able to leave a comment after signing in, By For bookings made outside of the United States and Canada, a different cancellation policy may apply. Outside of final payment, when a non-refundable deposit cancellation occurs,the full deposit amount will be held in penalty. It was also not possible for passengers to use the FCC to rebook the same voyage if the sailing proceeds as scheduled. We make it easy for you to choose a cruise. I would call immediately and maybe take a screen shot of the new price to back up your request. The cancellation charge policies set forth above vary for single occupancy or for the third, fourth or higher occupants in a stateroom or for groups. I think your only recourse in this case is to call and hope they will handle this for you. The T.A. You can also call your travel advisor or visit the Customer Support and Information page. To get around this all you have to do is book a different cabin type. Guests who convert their CruiseTours to a cruise only booking within forty-two (42) days of the start date of the tour segment of the CruiseTour will be subject to a cancellation charge. Coral, I'm not the only one with problems. margin: 0; TPG values it at $1,600. Although conditions on cruise ships are generally safer than on land, you might be wondering if theres a way to cancel or postpone your voyage due to COVID-19 concerns. Yes, you just cancel and repurchase. Heres a peek. Any info would help. It is a risk but we now typically take by booking inside the final payment window. For more cruise news, reviews and tips, sign up for TPGs cruise newsletter. We didn't use a TA for this upcoming cruise, but when I noticed prices had dropped I call Celebrity and went from an obstructed balcony to Concierge Class for $40 (total, not per person). I think it would be best to wait until the final payment date approaches. Get help from the experts in smart travel. ;). Hank, I have let the agency know. But stop playing the game with the agency and take control! When will I receive my refund if I cancel?We want you to know that we hear you and understand your frustration with the time it is taking to receive your refund. but don't bet on them, as most of the timeprices for cruises go up as the ships fill up. 19952023, The Independent Traveler, Inc. Can you cancel and rebook the same cruise?? I found the thread on Celebrity's board and Celebrity/RCCL is pulling reservations back when people have asked. Very likely, as you are outside of final payment, and inside the USA. Your current one is clearly not doing its job. Start with these stories: The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Have a tip about watching for price drops?